My Washing Machine Won’t Drain: Tips on Troubleshooting a Faulty Appliance

If you notice that your washing machine stops its cycle before draining, there are some troubleshooting measures you can take before you call a professional for washing machine repairs.

 1. Check the Drain Hose

Your drain pump is responsible for pumping water out of the washing machine. Sometimes it can get clogged with dirt, debris, or lint. Firstly, check that the drain hose is straight and not tangled, kinked, or clogged. Be careful when detaching the drain hose, as there might be a build-up of water and dirt waiting to escape.

2. Remove Debris from the Drain Pump 

The drain pump can be found at the front lower end of your washing machine, usually behind a compartment door. Take care when opening the drain pump, as any water left in the machine may gush out when you access it – if possible, use a container to catch potential flooding.

If the pump is clogged, you may be able to clear it out. Bobby pins, coins, and other small items left in pockets are usually the sources of blockages. If you are not confident tampering with the drain pump or any other part of your machine, it is best to have the machine inspected by a professional service technician.

Troubleshooting Safety Tips

  • Before you attempt to dismantle or repair the washing machine, unplug the machine from power sources and turn off the taps that supply water directly to the machine.
  • Avoid leaving your home unattended while the washing machine is running.
  • Try not to overload your washing machine with clothes.
  • Get your washing machine serviced and checked for electrical safety issues every two years.

If you would like a professional to repair your washing machine or have it checked for electrical safety issues,  contact Matic Service on 02) 9709 6188. The accredited appliance repairs team at Matic Service visit customers within Sydney’s city and inner west suburbs.