Many times when washing machines fail, the problem involves draining. Home owners open the lid or door and peer into find that their clothes are still sopping wet and submerged in water. While this kind of problem is inconvenient, it can usually be managed rather easily until a repair person arrives.
A less common, but more problematic failure is when the washing machine fills continuously. If you don’t take quick action, the drum can fill completely with water and overflow, leading to a flood in your laundry area.
Follow these steps to address the problem as quickly as possible.
1. Disconnect your washing machine from the power source. If the problem is with the controls of the washer, this will stop the flow of water. It may not be enough to simply turn the washer off, so be sure to unplug it from the electrical outlet.
If the water continues, the problem is most likely with the interior components of the valve that delivers water to your washing machine sticking or having broken. When this happens, the valve is no longer able to stop the flow of water and the washing machine will run continuously.
2. Turn the nearest taps on and off a few times in quick succession. This can cause a change in water pressure in the pipes and “unstick” the valve.
3. If the water still continues, you can attempt to disconnect the washing machine from the water supply; however, if you’re not sure how to, you should instead cover the floor with a garbage bag to protect it from overflowing water and call for help immediately.
Whether it’s the controls or the valve that is to blame for the problem, you’ll need professional washing machine repairs to ensure that the appliance is fixed correctly. Contact us at Matic Service for assistance.